Service Level Agreement (SLA) — Web Development

Simp­le & trans­pa­rent pri­ce plans

With our ser­vice con­tracts you achie­ve imme­dia­te added value and secu­re long-term suc­cess for your com­pa­ny.

WordPress maintenance

LITE

Per­fect for start-ups and non-pro­fit orga­niza­ti­ons

1.140€

per month (excl. VAT)

  • 10 Hours incl.

  • 3/6/12 months term

  • Front-end deve­lo­p­ment

  • Backend deve­lo­p­ment

  • CMS sup­port and deve­lo­p­ment

  • Data­ba­se Admi­nis­tra­ti­on

  • SEO sup­port

  • Server/Cloud sup­port

Stan­dard

Per­fect for small and medi­um-sized busi­nesses

3.240€

per month (excl. VAT)

  • 30 hours incl.

  • 3/6/12 months term

  • Front-end deve­lo­p­ment

  • Backend deve­lo­p­ment

  • CMS Sup­port & Deve­lo­p­ment

  • Data­ba­se Admi­nis­tra­ti­on

  • SEO sup­port

  • Server/Cloud Sup­port

Advan­ced

Per­fect for lar­ge com­pa­nies and cor­po­ra­ti­ons

6.120€

per month (excl. VAT)

  • 60 hours incl.

  • 3/6/12 months term

  • Front-end deve­lo­p­ment

  • Backend deve­lo­p­ment

  • CMS Sup­port & Deve­lo­p­ment

  • Data­ba­se Admi­nis­tra­ti­on

  • SEO sup­port

  • Server/Cloud Sup­port

Simp­le and effi­ci­ent

How our ser­vice con­tracts work

01

Conclude service contract

You sim­ply sign a ser­vice con­tract with us that meets the needs and requi­re­ments of your com­pa­ny.

02

Assign monthly tasks

Via Slack, Trel­lo, Teams, by email or by pho­ne, you can let us know at any time during the term of the ser­vice con­tract which tasks need to be com­ple­ted.

03

Allocate resources

We sche­du­le the neces­sa­ry employees for the desi­red tasks. The tasks will be com­ple­ted during the month. We are hap­py to con­sider indi­vi­du­al dead­lines, just cont­act us.

04

Complete tasks

We work through the tasks inde­pendent­ly and let you know as soon as they are done.

05

Create & send timesheet

At the end of the month, you will recei­ve an invoice lis­ting the hours so you can track which pro­ject you used how many resour­ces for.

Plans and pri­ces

Sin­ce 2017, we suc­cessful­ly sup­port com­pa­nies, asso­cia­ti­ons and self-employ­ed peo­p­le in the deve­lo­p­ment of your ide­as, the fur­ther deve­lo­p­ment of web pro­jects and the crea­ti­on of e‑commerce solu­ti­ons. We have the right plan for every com­pa­ny.

Lite Stan­dard Advan­ced Enter­pri­se
1.140 € 3.240 € 6.120 € 11.520 €
Fea­tures per month per month per month per month
Working hours included 10 30 60 120
Effec­ti­ve hour­ly rate 114 € (-5 %) 108 € (-10 %) 102 € (-15 %) 96 € (-20 %)
Run­time 3/6/12 months 3/6/12 months 3/6/12 months 3/6/12 months
Backend deve­lo­p­ment
PHP
Node.js
C#
Java
Python
Front-end deve­lo­p­ment
HTML
CSS (SCSS, SASS …)
Java­Script
jQuery
Angu­lar
VUE
Data­ba­se Admi­nis­tra­ti­on
Back­up & Res­to­re
Data extra­c­tion, con­ver­si­on and loa­ding
Mana­ge authen­ti­ca­ti­on and access rights
Per­for­mance moni­to­ring
Opti­miza­ti­on & Trou­ble­shoo­ting
CMS Sup­port & Deve­lo­p­ment
Edi­to­ri­al work
Word­Press (Core, Plug-ins & The­me)
Typo3 (Exten­si­ons and Tem­pla­ting)
Shop­i­fy (Tem­pla­ting)
SEO sup­port
Web­site audit
Site audit
Key­word rese­arch
OnPage opti­miza­ti­on
Goog­le Ads
Goog­le Adsen­se
Goog­le Search Con­so­le
Server/Cloud sup­port
Linux
Win­dows
DNS set­tings
Admi­nis­tra­ti­on
Mana­ge authen­ti­ca­ti­on and access rights
Per­for­mance moni­to­ring
Opti­miza­ti­on & Trou­ble­shoo­ting

Request ser­vice con­tract!

We sup­port you in the tech­ni­cal super­vi­si­on of your pro­jects

Sim­ply make an appoint­ment or call us direct­ly, we will be hap­py to advi­se you free of char­ge about our ser­vices and how you can bene­fit from them with your com­pa­ny.

Extrem schnel­ler Sup­port bei Anfra­gen zu Word­press Plug­ins, Kun­de ist sehr zufrie­den! Dan­ke!
wei­ter­le­sen
Ines
Pro­fes­sio­nel­le Bera­tung und krea­ti­ve Umset­zung! Forge12 hat mir opti­mal bei der Unter­stüt­zung mei­nes Online­shops unter die Arme gegrif­fen und ein bes­se­res Ergeb­nis als erwar­tet abge­lie­fert.
wei­ter­le­sen
David
Wir haben mit Forge12 eine Web­site rea­li­siert. Sehr ange­neh­me Zusam­men­ar­beit. Gute tele­fo­ni­sche Erreich­bar­keit. Alle Anpas­sungs­wün­sche wur­den umge­setzt. Wir sind mit dem Ergeb­nis sehr zufrie­den und kön­nen Forge12 aus­nahms­los wei­ter­emp­feh­len!
wei­ter­le­sen
Lukas

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